Gary JeltemaPatient problem-solver

What do you enjoy about your work?
The variety of tasks. In the maintenance department, planning a workday is difficult because emergencies arise and we must respond. I like having a job that involves solving problems for other people.
Can you recall an example of a maintenance emergency?
Years ago, I responded to a 2 a.m. call about overflowing urinals in Colenbrander. By the time I arrived, water was running down the hall. Once repairs were made, students were very helpful with the cleanup.
Why do you appreciate working at NWC?
Northwestern is more than just a great place to work—it’s a family. In December 2005, one of my daughters, Heidi Altena ’98, passed away from a heart problem. My family was overwhelmed by the love and support from the Northwestern community.
Is there a busy season for the maintenance staff?
Summertime. Projects that can’t be completed during the school year are done in June or July. All repairs and cleaning must be completed by Aug. 1, as well as yearly fire alarm and sprinkler system checks. Although summer is busy, I love this season because the staff and work-study students gather for devotions at 7 a.m. I think students who spend a summer with us gain a new perspective of the maintenance department.
Any interesting stories?
I once responded to a call about an electrical problem in one of the women’s cottages. I traced the faulty wire to the basement, where I knocked on a door, identified myself and waited. After the student let me in, my search for the wire led to a closet. To my surprise, I discovered a young man in there. With a startled look, he quickly asked the female resident which sweater he could borrow, grabbed one and fled. The funny thing is that it was over 80 degrees outside.
What are your hobbies?
I enjoy watching sports—especially volleyball, since two of my daughters played volleyball at Northwestern. I’ve also been a member of the Orange City Fire Department for 30 years.
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